Communication Solutions for Healthcare

Whether you are a security officer on-site with an aggravated patient, housekeeping turning over a patient room, or an administrator dealing with large-scale emergencies such as extreme weather, nothing is faster than push-to-talk (PTT) communications. Motorola digital two-way radios used in hospitals provide instant, reliable communications to specific groups or individuals. When you need to communicate quickly, nothing is faster than push-to-talk.

The backbone of integrated communication solutions for healthcare is the MOTOTRBO digital platform. This flexible and adaptable solution includes digital two-way radios, accessories, applications, systems and support services. MOTOTRBO connects staff and equipment together to provide clear, secure and discreet communications -and they are HIPAA-compliant to protect the confidentiality of patient data.

MOTOTRBO digital two-way radios keep your teams connected with impressive range, long-lasting battery life, and intelligent audio, so you can hear and be heard clearly when you need to communicate most. Discreet audio accessories ensure covert communications, so you’re ready to respond if necessary, but can also prevent situations from escalating. For healthcare organizations, every second counts - if you’re not communicating now, it may not be fast enough.

MOTOTRBO seamlessly integrates voice, data, text messaging, GPS, work order ticketing and more to help your staff communicate and collaborate most effectively. Wireless Bluetooth® accessories and covert earpieces enable security personnel to operate discreetly. For emergency situations and everyday operations, MOTOTRBO strengthens workplace safety and improves overall efficiency.

The flow of data in a healthcare organization is constant. Patient, staff, security, and incident information creates a large amount of reporting and documentation. Purpose-built applications help your teams communicate with added intelligence, reduce their paperwork burden, and harness the information at their fingertips to make business more efficient. Whether your security teams need indoor location tracking or your maintenance crew requires text to speech, you can choose from a large portfolio of applications that can do so much more than basic push-to-talk healthcare communication devices.

A few of the most popular applications ERS Wireless deploys for healthcare include:

Work Ticket Management
These applications enhance efficiency and accountability in the workplace using text-based issue management software. They can be integrated with your existing work-order management solution or can be operated as an independent system.

Text Messaging and Email
Enhance productivity by connecting your radio network with your text and email system. Allow your staff to use advanced work order ticketing solutions, or simply streamline the flow of information between operations and staff.

Location
Track your staff for improved safety, security and accountability. These applications allow you to make the most of MOTOTRBO’s GPS capabilities, and some even offer indoor location tracking capabilities.

Learn more about MOTOTRBO Applications

WAVE™ Push-To-Talk Application
Leverage the resources you already have to communicate with personnel on their own devices. WAVE securely extends your radio’s reach to those who may not carry radios. Now the director away from the hospital or the head of security at an out-of-town convention can talk on their smartphones with radio users at your facility.

WAVE connects virtually any device – smart phones, tablets, laptops, landlines and more – on any public or private mobile data network, including Wi-Fi. You get seamless and secure connectivity, the responsiveness of push-to-talk communications, and the freedom to keep service plans and devices.

Learn more about the WAVE PTX™ Push-To-Talk Application

Avigilon: Video Surveillance Cameras and Video Management Software
A suite of Avigilon surveillance cameras, Avigilon Control Center™ (ACC) video management software, and an Avigilon Access Control Manager™ (ACM) system can provide a complete Healthcare security solution across your facility. Avigilon cameras featuring self-learning video analytics recognize the movements and characteristics of people and vehicles, while ignoring any activity that isn’t relevant to a scene. Unusual events — such as a visitor in an off-limits area — will automatically trigger an alarm notification in ACC™, focusing the operator’s attention on the events that matter the most. In the event you need to locate a specific individual, operators can also use Avigilon Appearance Search™ technology to easily sort through hours of video and quickly locate a particular person or vehicle of interest across your entire property.

Learn more about Avigilon Video Surveillance and Access Control

Ally: Security Incident Management Software
Healthcare facilities constantly have people coming and going. Securing your premises can take a lot of time and staff hours and grows increasingly difficult with your facility’s size. In these critical moments, security personnel do not have time to sift through important documents or run around to dispatch the correct teams. Simplify your security operations with one, easy-to-use platform for quick access to complete and accurate data. Ally™ is a single platform that allows you to manage incident records and dispatch, communicate instantly across devices, and make proactive planning decisions.

The Ally solution also supports integration with WAVE Push-to-Talk, enabling your security team to communicate with their teams and other personnel directly from the application. Ally’s Intuitive Incident Management Solution allows you stop a problem before it starts.

Learn more about Ally

Today’s medical facilities require fully integrated communication solutions that combine traditional wired technology infrastructure with new advanced wireless technologies that can be delivered through single or multiple networks. Staff rely on tablets to streamline patient check-in and cut down on unnecessary paperwork. And, for patients undergoing long-term care communication with family and friends is crucial to recovery so having a device that’s always connected no matter the service provider is imperative. The patient experience, employee productivity, and competitive nature of healthcare delivery demand wireless systems that integrate voice, data, location, and clinical services seamlessly throughout the entire facility.

Distributed Antenna Systems
Hospitals require fully integrated systems with reliable cellular coverage to improve patient care, increase caregiver productivity, and maximize operational efficiencies. Our comprehensive portfolio of industry leading DAS solutions are ideal to empower physicians with real-time metrics and patient information during surgeries and patient interactions patient care in any hospital, clinic, surgery center, or outpatient facility.

Active DAS consists of a wide network of antennas that are connected to the base station using fiber, ethernet and coaxial cabling. These antennas collect the signal from the participating carrier network and send it to the base station, where the signals are enhanced and then redistributed to deliver solid wireless coverage throughout an indoor facility or outdoor location for cellular, public safety, WLAN and wireless Internet applications. There are two types of DAS systems – Outdoor DAS (oDAS) and Indoor DAS (iDAS).

With ERS Wireless’ extensive knowledge and over 70 years of wireless experience, we can provide the seamless indoor and outdoor wireless coverage your staff, patients and their families deserve. We provide a turnkey DAS solution that includes system design and project management; coordination with federal, state and local agencies; RF planning and drive tests with service providers; installation and system testing; and system monitoring and maintenance.

Learn more about our Distributed Antenna System (DAS) Solutions

When dealing with an emergency, the last thing on your mind should be the functionality and performance of your communications. ERS Wireless Managed Service provides a convenient and reliable approach to supporting and managing your communications.

With our Managed Service Plan, there is minimal upfront cost, and you pay for your “Solution as a Service” over time, while having guaranteed uptime. Rely on ERS Wireless to manage the complexity of your communication equipment so you can focus on what matters most – safety, security and efficiency.

Learn more about ERS Managed Service

ERS Wireless is a Motorola Solutions Platinum Channel Partner and Premier Service Partner. We offer the full line of Motorola Solutions wireless voice, data and video products, and the services to support those products. For over 70 years, we have been helping businesses and public safety agencies implement wireless communication systems that help them keep staff connected, raise productivity, streamline operations and improve overall safety. We have Indiana offices in Bloomington, Columbus, Elkhart, Evansville, Fort Wayne, Indianapolis, Kokomo and Ligonier and Kentucky offices in Lexington and Louisville.