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Communication Solutions for Utilities

Empower Your Utility to Meet Escalating Demands

Utility companies are heading into a perfect storm. They must keep the power on and the water flowing while keeping their employees and the public safe. While demand is growing and the industry is changing, they are being pressed to cut costs without compromising safety. Added with the rise in cyber-attacks and regular threats to network security, the potential for disruption is high. The reality is, utilities must be more responsive to customers, prepare for emergencies and disasters, comply with changing regulations and secure their assets all while ensuring safety in the field, at facilities, and throughout the community. Wireless technology can help utility companies communicate clearly and quickly, share real-time data, and help keep line workers safe.

Utilities Solutions

In the modern world of utilities, when it comes to providing electricity to light the family kitchen, transporting clean drinking water across many miles to the tap, or delivering the natural gas that heats the oven — everything must follow a process. At the frontline of ensuring these processes remain consistent is having the ability to instantly know when an incident occurs that can disrupt the critical work that needs to be done. At ERS Wireless, we help utility companies implement wireless communication systems that offer instant communications and technology that allows you to communicate seamlessly over various devices – two-way radios, smart phones, desktop computers, laptops and tablets.

Motorola Digital two-way radios redefine safety in communication. Every innovative feature and function is designed with input from real users. From its rugged, easy-to-operate design to the loudest, clearest audio, your crews can hear and be heard distinctly above road noise, diesel engines and severe weather. Motorola radios stand up to the toughest conditions and most extreme environments to help your workers and community stay safe.

Take this a step further and leverage Work Order Ticket Management to boost efficiency and accountability with text-based issue management software, so you can quickly resolve issues and exceed expectations.

With GPS Location Tracking, you can track staff both inside and outside for added security, safety and accountability. Whether you are identifying the closest employee to assist with a guest issue, or locating an injured staff member unable to respond, visibility to every employee’s location is a critical aspect in preserving the safety and comfort of guests and your personnel.

Learn more about APX P25 Two-Way Radios

Learn more about Motorola MOTOTRBO Two-way Radios


WAVE Push-to-Talk Application
Leverage the resources you already have to communicate with personnel on their own devices. The WAVE app extends your radio’s reach to those who may not carry radios. WAVE connects to virtually any device – smartphones, laptops, tablets, landlines and more – on any public or private mobile data network, including Wi-Fi. You get seamless and secure connectivity, affordable Push-To-Talk (PTT), and the freedom to keep service plans and devices.

Learn more about the WAVE PTX™ Push-To-Talk Application

LEX L11 Mission-Critical LTE Device
The Android-based LEX L11 offers the touchscreen usability and convenience of a smartphone, but is ruggedized and optimized for push-to-talk operation. Tested to military specifications, the LEX L11 offers very loud audio to enable PTT conversations even in noisy environments. Even the device holster is physically designed to route audio transmissions to the user’s ear. Featuring two programmable side buttons, and an emergency button, the LEX L11 quickly connects your personnel who want to monitor radio communications without carrying a radio.

Learn more about the LEX L11 Mission-Critical LTE Device

TLK 100 WAVE Two-Way Radio
For properties that prefer a simplified and voice-optimized design, the TLK 100 WAVE Two-Way Radio delivers distraction-free voice communications across the country on a nationwide 4G Broadband network. This solution is perfect for multi-site or multi-state companies.

Learn more about the TLK 100 WAVE Two-Way Radio

Self-Learning Video Analytics and AI-Powered Security Solutions
Avigilon access control and video management software is available to help utility operations ensure their critical processes are protected. This advanced security solution can help ensure areas of the electrical grid that should not be accessed are protected, monitors entrances and exits at nuclear power plants, and keep people, property and assets secure. Avigilon high-definition video cameras give your utility crews a proactive heads-up, so they can remain focused on servicing our most precious resources to the community.

Enhancing the safety and security of utility operations is at the forefront of providing critical resources to the community. Avigilon’s complete security solutions provide high-definition, intelligent video coverage across large sites while enhancing perimeter protection and simplifying monitoring. There has never been a better time to supercharge your utility operations with trusted security solutions and experience the benefits of:

  • Powerful Search
  • Efficient Bandwidth Management
  • Simplified Monitoring
  • Perimeter Protection
  • Easy Integration

Learn more about Avigilon Video Surveillance

Ally: Security Incident Management Software
When you’re doing security checks, you don’t have time to sift through disorganized data, especially if it’s stored in multiple locations: software apps, spreadsheets, documents, or even physical files. Instead, make better use of the information you collect and simplify your security operations with one, easy-to-use platform that provides quick access to complete and accurate data throughout your entire organization. Ally is a single platform where you can capture incident information in real time across multiple devices, analyze incident trends using easy, built-in reports, and act on improved insights for more proactive security planning.

Learn more about Ally

As technology advances, so does the complexity of your devices, networks and security needs. Supporting your communications doesn’t have to be a burden - we can manage the complexity for you. Focus on your operations with the peace of mind that your communications are in experienced hands. ERS Wireless Managed Service provides a convenient and reliable approach to supporting and managing your communications.

With our Managed Service Plan, there is minimal upfront cost, and you pay for your “Solution as a Service” over time, while having guaranteed uptime.

Learn more about ERS Managed Service

ERS Wireless is a Motorola Solutions Platinum Channel Partner and Premier Service Partner. We offer the full line of Motorola Solutions wireless voice, data and video products, and the services to support those products. For over 70 years, we have been helping businesses and public safety agencies implement wireless communication systems that help them keep staff connected, raise productivity, streamline operations and improve overall safety. We have Indiana offices in Bloomington, Columbus, Elkhart, Evansville, Fort Wayne, Indianapolis, Kokomo and Ligonier and Kentucky offices in Lexington and Louisville.

Learn more about ERS Managed Service

Find the Right Solution for Your Team

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