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ERS WirelessERS Wireless

Maintenance Agreements header image

Maintenance Agreements add a layer of assurance to our customers that their equipment will be working to manufacturer standards. With a Maintenance Agreement from ERS Wireless, you can have reduced equipment downtime and eliminate unexpected repair costs should your communication system incur a problem. Maintenance Agreements can be customized to meet your specific needs, but our most common plans include the Value Service Agreement and Value Service + Agreement.

Value Service Agreement Includes:

  • 8 a.m. – 5 p.m. Monday-Friday support
  • Unlimited Service Repairs
  • Preventative Maintenance (upon customer request. Includes: check radio operation, frequency, firmware updates and clean battery connection)
  • No Trip Charges
  • No Labor Fees
  • Free Return Shipping
  • Removal and re-install for fixed equipment repairs (repeaters)

Option: 24/7/365 repairs on fixed equipment.

Value Service + Agreement Includes:

  • 8 a.m. – 5 p.m. Monday-Friday support
  • 1 Battery per year, per radio
  • Unlimited Service Repairs
  • Preventative Maintenance (upon customer request. Includes: check radio operation, frequency, firmware updates and clean battery connection)
  • No Trip Charges
  • No Labor Fees
  • Free Return Shipping
  • Removal and re-install for fixed equipment repairs (repeaters)

Option: 24/7/365 repairs on fixed equipment.

To learn more about the benefits of ERS Wireless Maintenance Agreements contact a Customer Service representative at:
or 800-475-3320.

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