An integrated public safety solution that manages incident information.
Including the what, when, and how an incident occurred, who is involved, as well as where and how the response is taking place.
Scalable to Support Multi-jurisdiction/Agencies
MAX CAD integrates into the NG-911 environment and is future proofed to accommodate future consolidation through a scalable architecture with the ability to add more workstations and locations.
Smart Work Assignment
MAX CAD is optimized to allow CAD operator incident assignments based on roles and responsibilities.
With screens that can be optimized to assigned roles, call takers can focus on the responsibility of answering and responding to emergency requests, while dispatchers can focus on the need to manage and respond to incident resources.
Advanced Incident Management
MAX CAD is designed with efficiency allowing operators to open, close, reopen, void, merge, and clone incidents.
Ability to manage incidents from multiple data types (user names, address, status, date, time, etc.) and automatically recommends resources based on location, capabilities, and status.
Local Administrative Control
MAX CAD can be configured by the CAD administrator to meet current and evolving agency requirements.
This allows the application to grow and change along with PSAP.
The clean, intuitive design of the graphical user interface (GUI) makes the system easy to learn and use.
MAX CAD automatically populates incoming E-9-1-1 information, performs NCIC queries/searches, and includes optional interfaces to RMS applications, protocol-integration solutions, and other third-party databases.
This allows agencies to integrate third-party medical and disaster Standard Operating Procedures (SOPs) into MAX CAD.
MAX Mobile CAD works with MAX CAD to bring full CAD and mapping functionality into a vehicle or Windows mobile device.
It gives first responders access to the same incident-history data and map files dispatchers and call takers are viewing, which improves the effectiveness and accuracy of the emergency response.
MAX GIS is integrated with MAX CAD to allow dispatchers to create incidents and dispatch from the map.
The map is integrated with the CAD database to provide location specific information such as prior incidents at the location.
MAX Solutions Product Service Plan (PSP)
Manufacturer-supplied services that provide product feature updates and a quick and efficient resolution to any problems that might arise.