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8 800-475-3320 | WWW.ERSWIRELESS.COM Case Study Unified Team Communications Across Boundaries While key personnel were outfitted, not every school employee was assigned a radio. For those employees with mobile devices, District 214 deployed WAVE Work Group Communications, which enables users on mobile devices and commercial carrier networks to communicate with radio users. With WAVE Work Group Communications, the district gets the peace of mind that everyone can be part of the conversation, as needed, regardless of device or location. Today, employees can communicate in an instant and across boundaries with PTT — from radios to smartphones. The district is looking to to add in tablets and laptops to their network to support future growth. Recently, the MOTOTRBO communication system was put to the test when the district hosted an NFL team for a football scrimmage at one of the school’s fields. With thousands of attendees on hand, the event required enhanced security and 200 staff members, who coordinated security and information sharing via the two-way radios and mobile devices through WAVE Communications. With the touch of a button, users could securely link multiple groups to keep all parties updated. “We never know when a situation will arise, but we know the MOTOTRBO system will be there waiting and ready when we need it,” said Birren. “We’ve told other school districts how versatile and efficient it is, both for special events and for everyday situations, such as handling a maintenance issue or a student cutting class.” Communicate with Added Intelligence With neoConneX Fleet Manager, the district could proactively manage more than 100 vehicles, including driver’s education cars, passenger vans, utility vehicles and multi-function buses for athletic events. Vehicle data, such as location and speed, is recorded every 30 seconds and can be monitored and accessed on-demand. The system has been an important part of routine safety monitoring as well as a key tool for investigations. Emergency Preparedness In the event of an emergency, users can take advantage of the all-call emergency channel, which automatically interrupts communications across all other channels and instantly delivers an alert. In addition, the district’s radios are tied into the Wheeling Dispatch Center (and will soon be connected with the NorthWest Central Dispatch), allowing employees to instantly connect with public safety officials at the scene to exchange information as incidents unfold. During a recent police situation at one of the schools, employees utilized two-way radios during lock down procedures, communicating with authorities on-site to stay updated. The district also conducts regular reviews of its emergency response and procedures and utilizes recordings of the radio audio traffic to refine processes for future situations. “Motorola acts as the bridge between us and first responders, enabling everyone to be on the same channel and helping us simply keep students and staff safer,” said Birren. “When it comes to the safety of our students, we could not have the reliability of our communications system in question. We needed equipment in place that could be counted on during any event, at any time of day.” — Ted Birren, Director of Operations, District 214

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